FAQ's

How can I make payments?
You can make payment via PayPal using your  Credit or Debit card. You no not need to have a PayPal account to do this. It is a very secure payment method which safeguards you the customer. I only offer this payment method as it is the most cost effective

What are your delivery charges and timescales?

All goods listed on this website include free economy delivery. Should you wish to order something else you have seen that I don't have listed then a delivery charge will apply depending on the weight of that item. Should you require your order urgently please contact me - an additional delivery charge may be applied.  I have a separate page 'Delivery and Returns' concerning delivery and return procedures

Do you deliver Overseas?
At this point in time no I don't, although if you really want something then drop me a message and I will see what I can do

Can I view the items before I buy?
We do supply our personalised giftware in to some High street retailers, these include;
The Gift Gallery, Shambles, York. YO1 7LZ
That Little Gift Shop, 329 High Street, Lincoln. LN5 7DQ
Pretty Little Things, 47 Brook Street, Raunds, Northants. NN9 6LL
If you would like to become a stockist pleased do contact us.

Can I speak to someone about an order I want to place rather than send a message via the internet?
Of course you can, our telephone numbers are 07825 447038 or 07825 149368 , I appreciate that not everybody wants or can use the internet.

We are here to help, Caroline & Kev x